Customer Care Supervisor Certification
This course covers the basic skills and knowledge required to successfully supervise front line employees in a Customer Care function. This course teaches the tools, techniques and skills required to keep employees motivated, productive and satisfied.
Learn how to
Course Outline
Who should attend
Length 2 days Fee Certification ExamTo achieve certification, participants in this course must successfully complete a certification exam. Participants must achieve an overall score of 80% to be certified by the Institute.
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