 |  | Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human Performance)
by Jack J. Phillips — April 2003
The second edition of this bestselling book, Return on Investment in Training and Performance Improvement Programs, guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.
Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values. | | |  | | Making Technology Investments Profitable: ROI Roadmap to Better Business Cases
by Jack M. Keen and Bonnie Digrius — November 2002
Applies the authors proven Value-on-Demand methods to maximizing the business payoff from IT projects. An essential guide for CFOs, CIOs, IT managers, business unit managers, IT sellers, and consultants interested in applying simple, but powerful techniques for enhancing IT value. | | |  | | The Bottom Line on ROI: Basics, Benefits, & Barriers to Measuring Training & Performance Improvement
by Patricia Pulliam Phillips, January — 2002
Most organizations spend less than 1% of their training budgets on measurement and evaluation, and this figure only covers post-program analysis. Yet to truly maximize the benefits of ROI, training and performance improvement programs should be measured throughout the planning and development process.
But before jumping on the ROI "bandwagon," you should first determine whether your organization is a candidate for ROI and also how to overcome the various barriers to ROI implementation. In The Bottomline on ROI, Patricia Phillips addresses these critical issues and more. | |
