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Executive Charisma: Six Steps to Mastering the Art of Leadership
by D.A. Benton — May 2003
In Executive Charisma, Benton outlines a proven six-step approach for learning how to think, act, and relate to others like an executive. She provides powerful tools for fine-tuning the complete executive charisma skill set, including: interpersonal communications, managing upwards, confidence building, business humor, executive bearing, and more. Benton clearly defines executive charisma and explains why projecting a commanding professional demeanor is so fundamental to corporate success. |
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Communication Miracles at Work
by Matthew Gilbert — July 2002
Author Matthew Gilbert teaches communication skills that can help anyone improve relationships with coworkers, managers, and clients. Readers learn to recognize obstacles to communicating well, break bad communication habits, and communicate effectively to achieve workplace harmony. |
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Emotional Intelligence
by Daniel Goldman — July 1997
New York Times science writer Goleman argues that our emotions play a much greater role in thought, decision making and individual success than is commonly acknowledged. He defines "emotional intelligence" as a trait not measured by IQ tests but as a set of skills, including control of one's impulses, self-motivation, empathy and social competence in interpersonal relationships. In the workplace, it manifests when bosses give subordinates constructive feedback regarding their performance. |
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Dealing With People You Can't Stand How to Bring Out the Best in People at Their Worst
by Rick Brinkman and Rick Kirschner — August 1994
Updated and revised for the digital age, this new edition of Brinkman and Kirschners bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace. |
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