Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
KANTOLA PRODUCTIONS 55 Sunnyside Avenue, Mill Valley, CA 94941, 800-989-8273, www.kantola.com
THE PHONE COACH (Rainmaker Group) 116 North 5th Street, Bismark, ND 58501, 866-988-7246, www.thephonecoach.com
Focused 42-minute telephone etiquette training video that will instill telephone etiquette excellence in your organization. Appropriate for all team members, from CEOs to Adminstrative Assistants.