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Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Training - Videos

KANTOLA PRODUCTIONS
55 Sunnyside Avenue, Mill Valley, CA 94941, 800-989-8273, www.kantola.com

THE PHONE COACH (Rainmaker Group)
116 North 5th Street, Bismark, ND 58501, 866-988-7246, www.thephonecoach.com

Focused 42-minute telephone etiquette training video that will instill telephone etiquette excellence in your organization.  Appropriate for all team members, from CEOs to Adminstrative Assistants.