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CUSTOMER CARE INSTITUTE 17 Dean Overlook, NW, Atlanta, GA 30324, 404-352-9291, www.customercare.com
E-WRITE 407 Scott Drive, Silver Spring, MD 20904, 877-481-1869, www.ewriteonline.com
PHONE PRO 2301 East 45th Street, Indianapolis, IN 46205, 800-888-4893, www.phonepro.com
RESPONSE DESIGN CORPORATION 5541 Simpson Avenue, Ocean City, NJ 08226-1258, 800-366-4732, www.responsedesign.com
TELESOLUTIONS CONSULTING (TeleSales) 10 Horizon Drive, Edison, NJ 08817, 732-650-0711, www.tsc-online.com

THE PHONE COACH (Rainmaker Group) 116 North 5th Street, Bismark, ND 58501, 866-988-7246, www.thephonecoach.com
The Phone Coach provides customized phone training to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members. Services include customized training programs, call audits, telephone customer service audits and reports, on-site training, personalized coaching, and call scripting.
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