Home
Membership
Training
Certification
Online University
Events
Career Center
Resources
Consulting
About Us
Contact Us
Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Training - Customized

CUSTOMER CARE INSTITUTE
17 Dean Overlook, NW, Atlanta, GA 30324, 404-352-9291, www.customercare.com

E-WRITE
407 Scott Drive, Silver Spring, MD 20904, 877-481-1869, www.ewriteonline.com

PHONE PRO
2301 East 45th Street, Indianapolis, IN 46205, 800-888-4893, www.phonepro.com

RESPONSE DESIGN CORPORATION
5541 Simpson Avenue, Ocean City, NJ 08226-1258, 800-366-4732, www.responsedesign.com

TELESOLUTIONS CONSULTING (TeleSales)
10 Horizon Drive, Edison, NJ 08817, 732-650-0711, www.tsc-online.com

THE PHONE COACH (Rainmaker Group)
116 North 5th Street, Bismark, ND 58501, 866-988-7246, www.thephonecoach.com

The Phone Coach provides customized phone training to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members. Services include customized training programs, call audits, telephone customer service audits and reports, on-site training, personalized coaching, and call scripting.