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Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Knowledge Management

 



Are your customers satisfied? Let us tell you. Island Data helps derive customer intelligence from large volumes of feedback. You can categorize, prioritize, and quantify 100% of all customer service requests to reduce response time. Manage change without delay, with real-time emerging issue alerts. Give your customers the single most important thing they demand from customer service – everything.

ISLAND DATA
2386 Faraday Avenue, Suite 280, Carlsbad, CA 92008, 760-517-4100 or 866-517-4100, www.islanddata.com

KNOVA
10201 Torre Avenue, Suite 350, Cupertino, CA 95014, 800.572.5748, www.knova.com

VOVICI
45365 Vintage Park Plaza, Suite 250, Dulles, Virginia 20166 0218, 800-941-0904 www.vovici.com