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Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Our Clients

The following is a partial list of our clients:

American Association of Retired Persons (AARP)

American Gas Association

AT&T

Avery Dennison

Baskin Robbins

Better Business Bureau of Metropolitan Atlanta

Black Duck Software

Chattem, Inc.

Chevron

Critigen

Dunkin’ Donuts

Federal Emergency Management Agency (FEMA)

Frito-Lay

General Electric

Georgia Institute of Technology

Hughes Electronics

Infineum USA

Kellogg

Kemper Insurance

Lego

Mars Chocolate

MASCO Contractor Services

Merillat Industries

Nynäs Naphthenics (Sweden)

PCCW Global

Ralston Purina

Reed Construction Data

Rich-Seapak

Simmons Bedding Company

Symrise

TeleCheck

The Brick Warehouse Corporation (Canada)

The Pillsbury Company

Timnet (Brazil)

Toyota

Union Privilege (AFL-CIO)

Vocera

Welch’s