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Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Our Clients

The following is a partial list of our clients:

American Association of Retired Persons (AARP)
American Gas Association
AT&T
Avery Dennison
Baskin Robbins
Chattem, Inc.
Chevron
Dunkin’ Donuts
Federal Emergency Management Agency (FEMA)
Frito-Lay
General Electric
Georgia Institute of Technology
Hughes Electronics
Infineum USA
Kellogg
Kemper Insurance
Lego
MASCO Contractor Services
Merillat Industries
Nynäs Naphthenics (Sweden)
PCCW Global
Ralston Purina
Reed Construction Data
Rich-Seapak
Simmons Bedding Company
TeleCheck
The Brick Warehouse Corporation (Canada)
The Pillsbury Company
Timnet (Brazil)
Toyota
Union Privilege (AFL-CIO)
Worldwide Airlines Customer Relations Association