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Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Customer Care and Call Center Software


Featured Customer Care and Call Center Software Vendor:



Transforming the face of Customer Care

CCF enables dramatic improvements in contact center efficiency by delivering better information faster to service representatives, reducing operating costs, and delivering an improved, consistent customer experience. In contrast to other approaches CCF delivers the fastest time to solution, makes information more accessible, is more cost-effective, ad is easier to implement; it improves the FACE of the Customer Care Experience.

MICROSOFT
One Microsoft Way, Redmond, WA 98052, 425-936-7329, www.microsoft.com/ccf


Other Customer Care and Call Center Software Vendors:

ASTUTE SOLUTIONS
2400 Corporate Exchange Drive, Suite 150, Columbus, OH 43231, 614-508-6100,www.astutesolutions.com

PARATURE
8000 Towers Crescent Drive, Vienna, VA 22182, 703-564-7758, www.parature.com