Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
Join the Customer Care Institute and get connected to your peers!
Become a member of a dynamic community of Customer Service, Consumer Affairs, Teleservices and Help Desk professionals who share a common interest in leading their individual organizations to higher levels of service.
CCI has three levels of membership: Associate, Colleague and Vendor.
In addition to receiving the Customer Care Update and discounts on CCI programs and services, Colleague members also receive Issue Alerts, research updates, special white papers, copies of CCI's major studies and more.