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Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
MEMBER BENEFITS

Join the Customer Care Institute and get connected to your peers!

Become a member of a dynamic community of Customer Service, Consumer Affairs, Teleservices and Help Desk professionals who share a common interest in leading their individual organizations to higher levels of service.

CCI has three levels of membership: Associate, Colleague and Vendor.

Associate Membership ( Free )
Associate members receive the Customer Care Update and discounts on CCI programs and services.

Colleague Membership ( $345 )
In addition to receiving the Customer Care Update and discounts on CCI programs and services, Colleague members also receive Issue Alerts, research updates, special white papers, copies of CCI's major studies and more.

Vendor Membership ( $1,295 )
Vendor members will receive an enhanced listing in the Buyer's Guide and special discounts on advertising with CCI.

The following is a full listing of member benefits by level:

MEMBER BENEFIT ASSOCIATE COLLEAGUE VENDOR
EDUCATION
Forums
Workshops
Certification




PUBLICATIONS
Customer Care Update
Article Alerts
Book Store
Buyer's Guide




RESEARCH
Studies
White Papers




RECOGNITION
Membership Certificate





NETWORKING
Online Forum




DISCOUNTS
Forums

Workshops

Certification

Partner Programs
Special Offers
CCI Programs and Services

Advisory Services

Training

Satisfaction Measurement





COMMUNICATIONS
Buyer's Guide Enhanced Listing

Advertising Discounts

Join today and get connected!