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Signs of a stressed workforce are beginning to emerge. The 2006 Employee Review from employment-services firm Randstad USA finds a gap between how employers and employees view major factors such as loyalty and morale in the American workplace. |
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Wednesday, 09 August 2006 |
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Business Intelligence can often seem like another buzzword among corporate execs that's used so often in the enterprise; it tends to be tuned out and rendered ‘just talk.’ But, by doing so, the enterprise runs the risk of ignoring what could lead to one of their most valuable assets – customer data. |
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Wednesday, 09 August 2006 |
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At 1-800-FLOWERS.com, almost any job opening has several experienced applicants ready to hit the ground running. And you think your company has a handle on succession planning? |
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Tuesday, 08 August 2006 |
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The signs of a stressed workforce are showing in the U.S. Pressures at work are escalating, thereby decreasing employees' job satisfaction while increasing their expectations of employer leadership. |
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Monday, 07 August 2006 |
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Office design may be holding workers back from optimal job performance, as well as inhibiting companies' competitive advantage, according to a new study. The study is the most wide-ranging and in-depth exploration of the link between workplace design and employee performance among U.S.-based companies that has been conducted in recent years. |
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Monday, 07 August 2006 |
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Too long wait lines is a problem lots of businesses would like to have. The problem at Starbucks isn't that customer service is poor, but that it's too good. |
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Friday, 04 August 2006 |
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In response to my caught-on-tape customer service nightmares involving T-Mobile, Ticketmaster, and Bank of America, several ZDNet readers asked that I not focus just on the negative and to look for some positive stories as well. |
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Friday, 04 August 2006 |
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The Hudson Employment Index(SM) held steady at 101.9 in July, marking the third consecutive month that the measure of worker confidence has remained unchanged. The current reading is the lowest of 2006 and nearly two points lower than last July, when the Index stood at 103.7. |
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Friday, 04 August 2006 |
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Presence capabilities in a VoIP system make it clear who is available by phone or IM, and the combination of these features with built-in voice, Web, and videoconferencing makes it simple to fire up an ad hoc collaboration session for far less money and effort than when using outside conferencing services. |
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Friday, 04 August 2006 |
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Governments at all levels are increasingly using benchmarking tools to improve organizational performance, although most see room for improving their benchmarking capabilities, according to a global study released today. |
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Friday, 04 August 2006 |
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