|
Looking for ways to beef up sales, Australian retailers are preparing customer loyalty and data mining systems to give them an unprecedented view of consumer shopping habits. |
|
Thursday, 12 October 2006 |
|
|
Customer service is an important aspect of any business. Without customers to purchase the business's products and services, the company cash flow dries up faster than a rain shower in the Sahara. |
|
Wednesday, 11 October 2006 |
|
|
Finding the best possible solution for optimizing performance of the workplace in the contact center industry continues to be one of the biggest challenges for those responsible for the efficiency and effectiveness of the contact center. |
|
Monday, 09 October 2006 |
|
|
Smooth sailing…according to all of the call center reports, everything is running fine. So why are your customers not absolutely delighted with your service? |
|
Monday, 09 October 2006 |
|
|
The true test of greatness in providing great customer service comes in making the customer feel good when things go wrong. That takes foresight, planning and training and getting information to the right people at the right time. |
|
Monday, 09 October 2006 |
|
|
With growing evidence that the economy is slowing, many savvy small-business owners have adopted strategies that will help their companies weather a downturn. |
|
Monday, 09 October 2006 |
|
|
Is your customer service adversely affected by your employees? If you struggle to deal with difficult employees, you're not alone. |
|
Friday, 06 October 2006 |
|
|
The report released this week says the competitive advantages of outsourcing are in some cases completely wiped out due to low productivity. |
|
Friday, 06 October 2006 |
|
|
If you're looking for loyalty here are 21 Tough Questions you should be asking about YOUR workplace. |
|
Friday, 06 October 2006 |
|
|
Innovative companies are discovering that benefits like mandatory paid vacations and free carwashes -- not salary -- are the best ways to lure the best employees. |
|
Friday, 06 October 2006 |
|
|
<< Start < Previous 171 172 173 174 175 176 177 178 179 180 Next > End >> |
| Results 1751 - 1760 of 2338 |
