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Leading global employee research and consulting firm announced the findings of an employee opinion study revealing that U.S. healthcare companies are facing the need to drastically improve leadership and employee supervision. |
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Monday, 16 October 2006 |
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Flick through any business journal and you are likely to find a combination of these words: loyalty, focus, customer and profits. Yep, give people what they want and they will come back and pay for more. |
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Friday, 13 October 2006 |
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Mentoring can be a powerful tool in introducing employees to an organization’s climate and help them progress in their jobs. It can be extremely beneficial to have someone who has your best interests at heart and can explain the facts of business life and offer valuable advice. |
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Friday, 13 October 2006 |
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It's said nobody likes a complainer. I beg to differ. In customer service a complainer is doing you a favor. They are the extension of your research, testing and quality assurance departments. |
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Friday, 13 October 2006 |
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Baltimore and Washington, D.C., had the slowest wait times, while Phoenix and Portland, Ore., were the speediest. |
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Thursday, 12 October 2006 |
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The corporate culture of WestJet Airlines is the most admired in the country, a survey suggests, even after the low-cost carrier publicly admitted earlier this year to spying on arch-rival Air Canada. |
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Thursday, 12 October 2006 |
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Want the background about why values are important in an organization? See the impact that identifying organizational values can have. |
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Thursday, 12 October 2006 |
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There's a major disconnect between consumers and the businesses that compete for our hard-earned dollars. |
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Thursday, 12 October 2006 |
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This is a tough time to be a consumer. That may sound like a strange thing to say. After all, we live in a consumer-driven economy. |
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Thursday, 12 October 2006 |
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In India, it is easier for big-name Western firms to hire and retain the best local talent than it is for local outsourcing firms. This holds true for both captive operations and merchant facilities. |
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Thursday, 12 October 2006 |
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