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To coach your staff successfully, you need the right instruments for the task at hand, says Gregg Thompson, president of Bluepoint Leadership Development, a training, consulting and coaching company. In Unleashed!: Expecting Greatness and Other Secrets of Coaching for Exceptional Performance, he identifies the four essentials for guiding your employees to superior performance: |
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Friday, 24 August 2007 |
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Employees who want a hefty pay raise or bonus will need to sweat a little more to get them. More companies are basing bonuses and pay raises on job performance, according to new research. Employers are expected to hand out annual pay raises of 3.8% for 2008, about the same as in 2007 |
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Friday, 17 August 2007 |
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Workers hoping for big raises next year are in for disappointment. Employers will be holding the line on pay increases, following a trend of reining in compensation costs to stay competitive. |
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Tuesday, 14 August 2007 |
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The way you respond to your boss's tirades or a stubborn co-worker may say more about your capacity to succeed in the workplace than cognitive intelligence, new research shows. |
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Thursday, 09 August 2007 |
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Motivation in the workplace isn't about what you do for your employees; it's about the work you empower your employees to do for you. |
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Thursday, 09 August 2007 |
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If you have high-performing outbound call center agents in your contact center, reward them. Cherish them. Unless you're an overworked air-traffic controller, an emergency medical technician or a kindergarten teacher, your outbound agents' jobs are more stressful than yours will ever be. |
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Wednesday, 08 August 2007 |
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During the latter stages of economic expansion, economists seek out and analyze “early warning signs” which more often than not signal an impending recession. Wouldn’t it be beneficial if in like manner you could identify and address company-specific early warning signs which may portend near-term enterprise stagnation or decline? |
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Tuesday, 07 August 2007 |
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Organizations in Asia are progressively realizing that their critical assets are fast evolving into their most expensive assets and are evincing a greater interest in developing clear metrics that measure returns on compensation, according to the Managing Compensation in Asia 2007 report released by Hewitt Associates, a global human resources services company. |
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Tuesday, 07 August 2007 |
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About 60% of human resources development departments within global companies believe it is possible to measure the return on investment of their employee development initiatives. However, only 18% measure whether their employee training and development delivers an effective ROI, according to a recent study. |
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Tuesday, 07 August 2007 |
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Question: Our business expanded, bringing issues we never faced before, like more employees, and some who aren't quite pulling their weight. We have high standards, and I'd like to help everyone meet them before I consider firing anyone. Any suggestions? |
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Monday, 06 August 2007 |
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