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Employees make up a company's own central intelligence agency. Creatively tapping into that inner intelligence can lead to valuable process improvements. With all due respect to the consulting industry, one of the best resources for improving an organization's performance is one that companies already have in place: their employees. |
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Monday, 28 January 2008 |
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Almost half of organisations (46 per cent) no longer award employees an across the board annual pay rise or cost of living adjustment. This year’s Annual Reward Management survey reveals that manufacturing, production and private sector service firms are the least likely to provide such a pay rise |
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Friday, 25 January 2008 |
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With the season of giving still fresh in our minds, let's talk about rewarding our employees. When an employee deserves special recognition, there are many options. However, I'm constantly amazed by how many transactions I see between employers and employees that don't benefit either side. |
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Friday, 25 January 2008 |
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Emotionally connected and engaged employees are the most loyal and productive, according to Allegiance, Inc., a premier provider of Enterprise Feedback Management (EFM) solutions. Allegiance recently identified Eleven Ways to Increase Employee Loyalty to help companies engage employees and reduce turnover. |
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Friday, 18 January 2008 |
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Emotionally connected and engaged employees are the most loyal and productive solutions. Here we have identified Eleven Ways to Increase Employee Loyalty to help companies improve employee satisfaction and reduce turnover. An employee satisfaction survey is a good first step |
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Tuesday, 15 January 2008 |
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A well-structured incentive program can boost productivity and instill a sense of shared responsibility among employees. |
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Monday, 14 January 2008 |
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Work related stress can be described as a pattern of emotional, cognitive, behavioural and physiological reactions that we experience whenever we perceive ourselves to be in a situation in which we are not able to cope with the demands placed upon us. Sources of workplace stress include the workplace, home and the struggle to balance our work and home. |
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Thursday, 10 January 2008 |
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Manning a complaint line requires a certain amount of patience and je ne sais quoi to listen to both sides of a story without succumbing to the urge to throttle the party that is clearly in the wrong. |
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Wednesday, 09 January 2008 |
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It's no secret that employee retention is becoming increasingly more difficult for companies of all sizes. The damages from losing a quality employee can be costly when you factor in lost productivity, investment in staff training, and a loss of institutional knowledge (the staff's knowledge of business operations). |
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Wednesday, 09 January 2008 |
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I supervise a large call center for a hotel chain. We hire really eager people and take the time to train them well and after a relatively short time they leave us to go to another job. This causes the turnover rate to be very high. Management is concerned about the high turnover and my boss has asked me to do something to reduce the number of employees who leave. |
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Tuesday, 08 January 2008 |
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