Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.
More than half of human resource (HR) professionals agreed that diversity in the workplace had advanced significantly in the past ten years, according to the 2006 Workplace Diversity Practices and Changes to the EEO-1 Process Survey Report.
The Cable Television Human Resources Association has been conducting compensation surveys for almost two decades. But this year the organization expanded on that theme to create the Human Capital Metrics Survey.
Leading global employee research and consulting firm announced the findings of an employee opinion study revealing that U.S. healthcare companies are facing the need to drastically improve leadership and employee supervision.
Flick through any business journal and you are likely to find a combination of these words: loyalty, focus, customer and profits. Yep, give people what they want and they will come back and pay for more.
Mentoring can be a powerful tool in introducing employees to an organization’s climate and help them progress in their jobs. It can be extremely beneficial to have someone who has your best interests at heart and can explain the facts of business life and offer valuable advice.
Innovative companies are discovering that benefits like mandatory paid vacations and free carwashes -- not salary -- are the best ways to lure the best employees.
