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A survey released by WorldatWork shows employee recognition continues to be important to employers. 89% of companies use recognition programs as part of their human resources strategy, up from 84% in 2002. Fully 96% report their recognition strategy aligns with their organization strategy. |
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Thursday, 15 May 2008 |
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People in every workplace talk about building the team, working as a team, and my team, but few understand how to create the experience of team work or how to develop an effective team. Belonging to a team, in the broadest sense, is a result of feeling part of something larger than yourself. It has a lot to do with your understanding of the mission or objectives of your organization. |
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Thursday, 15 May 2008 |
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Ask bosses what makes employees happy at work and many are likely to think in terms of tangible rewards: a good salary, a pleasant office, generous benefits. |
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Wednesday, 14 May 2008 |
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Employee recognition is limited in most organizations. Employees complain about the lack of recognition regularly. Managers ask, “Why should I recognize or thank him? He’s just doing his job.” And, life at work is busy, busy, busy. These factors combine to create work places that fail to provide recognition for employees |
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Tuesday, 13 May 2008 |
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Workplace wellness is a serious issue. With terms like "stress-related-illness" and "burnout" becoming household words, organizations are increasingly looking for ways to keep their workforce happy, healthy and productive |
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Monday, 12 May 2008 |
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Determining a company’s success when it comes to serving customers has always been a combination of science and art. Measuring success often involves listening in on calls; tracking truck rolls; and monitoring how many calls it takes for customers to have their problems resolved. There are myriad formulas, calculations and guidelines operators use to measure how good they are at customer care. |
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Thursday, 01 May 2008 |
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Speaking on improved guest satisfaction as part of a Management Development programme for corporate hotel executives in Singapore, I identified employee satisfaction as a key factor. |
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Wednesday, 30 April 2008 |
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A program that rewards staffers for new ideas can boost your business, but it's important to make it as transparent as possible |
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Tuesday, 22 April 2008 |
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Boosting the engagement of employees might seem like an impossible mission in an era when corporate cutbacks and talk of recession are common. But experts say there are steps that you can take – regardless of the stormy economic climate – to help retain top talent and keep employees enthused about work. |
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Tuesday, 22 April 2008 |
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Saw your co-worker getting cozy with a statuesque brunette who wasn't his wife? Know the real reason that account executive got canned? Keep it to yourself. |
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Friday, 18 April 2008 |
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