|
In this most demanding and frenzied season of good cheer (otherwise known as the Christmas shopping season), we all know the concept of ``customer service'' gets stretched very thin. |
|
Thursday, 07 December 2006 |
|
|
With the pressures of the holiday season upon them, Americans say they'll punish retailers that are naughty when it comes to service -- and spend more with the nice ones |
|
Thursday, 07 December 2006 |
|
|
How can airlines make flying a better experience? Airline customers can be the best source of information. |
|
Thursday, 07 December 2006 |
|
|
Strengthening one-to-one relationships is the driving force behind successful viral marketing efforts |
|
Monday, 04 December 2006 |
|
|
All too often, "customer service" has become a cruel hoax on American consumers. Many corporations, driven by aggressive marketing and pure greed, have managed to turn what's left of their customer-service staff into yet another sales tool. |
|
Friday, 01 December 2006 |
|
|
With Christmas on the horizon and the retail rush beginning, many customers are increasingly vocal in their complaints that customer service just isn't what it used to be. But according to U.S. researchers, it's only get to get worse – much worse |
|
Friday, 24 November 2006 |
|
|
U.S. airlines are pulling out of their financial tailspin but most are not paying close enough attention to customer service, especially when it comes to providing useful information on delays and cancellations, a government watchdog reported. |
|
Wednesday, 22 November 2006 |
|
|
Progressive companies emphasize commitment to customer service from the top down by establishing training standards and continuously monitoring customer satisfaction. Companies that fail to implement an effective customer service program actually do a disservice to their customers and unknowingly leave the back door open to their competitors. |
|
Wednesday, 22 November 2006 |
|
|
The customer service that's giving retailers their robust sales numbers is more complex than the perfunctory "How may I help you?" of yesteryear. Today, retailers are responding to customer demands on many levels, from making the store an inviting destination to restocking shelves regularly and stocking the right mix of products. |
|
Wednesday, 22 November 2006 |
|
|
As sure as death and taxes, one more thing you’re likely to experience before you die is poor customer service. To be fair, most of us at one time or another are poor customers. And our poor attitudes are often directed at people making far less than we do. |
|
Tuesday, 21 November 2006 |
|
|
<< Start < Previous 71 72 73 74 75 76 77 78 79 80 Next > End >> |
| Results 791 - 800 of 1063 |
