|
Most UK internet users are generally satisfied with the broadband service they receive, but poor customer service is still a problem. |
|
Wednesday, 18 October 2006 |
|
|
Today's markets and businesses place a premium on customer loyalty, yet customer loyalty appears to be fleeting, only achievable through offering the lowest price or best margins to the channel. |
|
Wednesday, 18 October 2006 |
|
|
This past week, "20/20" ran a segment on how people are fighting back against poor customer service, heavily featuring the Gawker Media consumer advocate blog Consumerist. |
|
Tuesday, 17 October 2006 |
|
|
Yahoo! Messenger ranks highest among primary instant messaging (IM) services, and Dogpile ranks highest among search engines in satisfying residential Internet service subscribers, according to the 2006 Residential Online Service Customer Satisfaction Study(SM). |
|
Monday, 16 October 2006 |
|
|
It's said nobody likes a complainer. I beg to differ. In customer service a complainer is doing you a favor. They are the extension of your research, testing and quality assurance departments. |
|
Friday, 13 October 2006 |
|
|
Baltimore and Washington, D.C., had the slowest wait times, while Phoenix and Portland, Ore., were the speediest. |
|
Thursday, 12 October 2006 |
|
|
There's a major disconnect between consumers and the businesses that compete for our hard-earned dollars. |
|
Thursday, 12 October 2006 |
|
|
This is a tough time to be a consumer. That may sound like a strange thing to say. After all, we live in a consumer-driven economy. |
|
Thursday, 12 October 2006 |
|
|
Looking for ways to beef up sales, Australian retailers are preparing customer loyalty and data mining systems to give them an unprecedented view of consumer shopping habits. |
|
Thursday, 12 October 2006 |
|
|
Smooth sailing…according to all of the call center reports, everything is running fine. So why are your customers not absolutely delighted with your service? |
|
Monday, 09 October 2006 |
|
|
<< Start < Previous 61 62 63 64 65 66 67 68 69 70 Next > End >> |
| Results 621 - 630 of 856 |
