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Sales assistants are ruder, more ignorant and less helpful than they were 10 years ago, according to one of the biggest surveys of its kind. |
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Tuesday, 29 November 2005 |
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As the Indian car market expands, the customer is becoming more and more demanding with automobile companies falling short of meeting their expectations, according to a study. |
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Wednesday, 23 November 2005 |
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According to a new report, American consumer satisfaction with the wireless retail shopping experience is low across the board, with only 24% of recent mobile phone purchasers stating that they had an excellent or good experience. |
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Wednesday, 23 November 2005 |
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Best Buy tests a system that allow shoppers to touch a flat-panel screen and get questions answered from a live customer service agent; the representative also can access the Internet to check prices and product availability, for instance. |
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Wednesday, 23 November 2005 |
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he plan outlines how the council plans to improve its customer service up to 2009. It also sets out the standards of services and approach to customer care anyone coming into contact with the city council can expect. |
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Thursday, 17 November 2005 |
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The nationwide poll conducted in September, with 8,600 responses, was designed to gauge consumer attitudes toward the level of customer service by retailers and provide a listing of the top customer service retailers |
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Tuesday, 15 November 2005 |
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The banking union Finsec says the biggest banks are sacrificing customer service for short-term profit gains. The latest University of Auckland Business School retail bank customer survey shows that the large banks are the least-liked. |
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Monday, 14 November 2005 |
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In an attempt to take care of the concerns of travelers, Travelocity has announced initiatives such as hourly updates that include any information that might impact travel plans this holiday season, allowing consumers to plan, book and get to and from the airport |
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Thursday, 10 November 2005 |
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In a survey of 50 of its blue-chip customers, the Art Technology Group Inc. (ATG) has found that more than 75% say that inadequate information in commerce, marketing and service organizations is hampering their ability to deliver satisfying and profitable customer experiences. |
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Wednesday, 09 November 2005 |
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In the survey, 30% of the 1,001 people questioned cited being contacted too often as the most annoying form of marketing - even above being called at a bad time or being contacted by a pre-recorded voice message. |
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Tuesday, 08 November 2005 |
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| Results 541 - 550 of 613 |
