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A recent U.S. Supreme Court ruling will stir up a new wave of retaliation claims. |
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Monday, 02 October 2006 |
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Three years ago, Rose Shyman added an ethics program to her duties as director of global security at American Standard Cos. It was a change that brought the company together. |
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Tuesday, 26 September 2006 |
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Although Nordstrom is famous for high-end apparel and shoes, its exceptional attention to customer service has set it apart from and ahead of the competition. |
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Wednesday, 06 September 2006 |
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For 20 of the past 22 years, my uncle bought a new Cadillac every two years like clockwork. That is brand loyalty. For a small business, customers with a preference for your particular brand of product or service, it is the ultimate goal. |
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Tuesday, 29 August 2006 |
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It is the organizational culture that poses the greatest stress for today's employees. Organizational culture is simply the sum total of customs, actions, attitudes, and ideas that permeate a given workplace. |
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Thursday, 24 August 2006 |
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Archaeologists live for artifacts. As they unearth these fragments of the past-a shred of fabric, a silver pot, a crumbling wall, an ancient writing-they slowly begin, piece by piece, to build their understanding of a culture long gone. |
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Thursday, 24 August 2006 |
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After fielding a barrage of calls from regional managers this summer, Steve Keyes, human-resources officer at Nationwide Mutual Insurance, faced a quandary: what to do about exposed midriffs in the office. |
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Friday, 11 August 2006 |
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Whether a company acts ethically is a significant factor in the average American's willingness to work for an employer. In fact, more than one in three employed Americans have actually left a job because they disagreed with a company's business ethics. |
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Friday, 11 August 2006 |
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Working at home is close to an explosion as the MySpace crowd commandeers the workplace. |
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Thursday, 10 August 2006 |
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Muzak filters softly across the telephone wires. Your frustration builds. A woman makes promises she can't keep: "We will be with you as soon as possible." |
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Wednesday, 09 August 2006 |
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