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The workplace of today is very different for the workplace of yesterday. With outsourcing, offshoring and compartmentalizing becoming every day words, the nature of the work environment has radically changed and not only in America, but worldwide as well. |
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Monday, 17 September 2007 |
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Engaging employees without good design and visa versa is like trying to cut a piece of paper with half a scissors: it ends up being a messy job. Good design is the cornerstone of any great brand but design execution in the true sense is often limited to the tangible elements such as the CI or store layout. |
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Monday, 17 September 2007 |
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A new benchmark report, found that while 70% of all organizations surveyed focus on Employee Performance as the key metric to impact through competency management efforts, 89% of Best-in-Class organizations are able to increase employee performance versus only 33% of Industry Average and none of Laggards. This report highlights how Best-in-Class performers are using a combination of strategies, processes and technology solutions to align the workforce with business objectives and impact key pre- and post-hire performance metrics. |
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Monday, 10 September 2007 |
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Because of its scope and complexity, organizational recognition efforts have the greatest likelihood to go awry. For this reason, many organizations avoid getting too creative with recognition programs, sticking instead with tried-and-true programs that, unfortunately, are often not all that effective in motivating employees. To make the most of your organization's recognition programs, avoid these common problems. |
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Wednesday, 29 August 2007 |
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While most brokers don’t like dealing with intangibles, the feeling you get when you walk through the doors of their companies speaks volumes about their success…or lack thereof. What is that feeling? Your office culture. |
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Friday, 17 August 2007 |
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Frivolous, we know--unless you want to attract and keep good employees and customers. A whole industry has sprung up around corporate play-together-stay-together programs: cooking classes, improv training, team drumming. These days you can't shoot a Nerf gun into a roomful of CEOs without hitting a self-proclaimed fun evangelist. |
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Monday, 13 August 2007 |
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Maximum CRM effectiveness requires the cooperation and support of executives and employees throughout an organization. Many studies have found that active executive endorsement for a CRM project positively influences employee acceptance and support for the project. |
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Friday, 10 August 2007 |
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Isn't it crazy to think that we can ask people to take "ownership" of the customer and the customer's problems if we don't take ownership and create a workplace where people can feel their sense of self-worth grow and where they can learn and develop as people as well as performers? Creating an environment where both customers and employees want to pledge their loyalty is a function of good planning as much as good intention. |
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Thursday, 09 August 2007 |
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Considering that so many of us are supposed to be working in something called the "knowledge economy," it is absurd how stupidly designed so many businesses and organizations are. |
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Monday, 06 August 2007 |
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If organizations aren't seeking ways to nurture employees and meet their needs, they will move on to greener pastures and take customers with them, according to an organizational effectiveness consultant. |
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Wednesday, 01 August 2007 |
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