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The purported talent shortage, together with a tightening labor market, is forcing organizations to adapt to the changing demographics of the workforce. They are being held more accountable. They are using rewards and recognition. In some cases, they are even offering to buy homes for their employees. Find out just what benefits you might be lucky enough to reap in 2007. |
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Thursday, 15 February 2007 |
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I'm willing to bet that the great majority of you can tell me where I can find the "plaque on the wall." You know what I'm talking about. It's the plaque that states all or some combination of your organization's vision, mission and core values. |
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Monday, 12 February 2007 |
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While technology is the vehicle by which contact centers are managed, it is the people who define success. Companies ask their agents to communicate with their best customers, but want them to not only answer questions, but to also delight them. |
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Friday, 09 February 2007 |
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Where have the workers gone? Increasingly, according to new survey results, they are working remotely as companies seek to reduce their real estate portfolios and save money. |
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Thursday, 08 February 2007 |
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In today's world of plenty, there's not an awful lot that differentiates one company from the next besides brand identity. It's what makes you drive an extra mile for that perfect slice of pizza or pay $3 more for that gourmet cup of coffee |
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Wednesday, 07 February 2007 |
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Profits and philanthropy trump babies in the corporate image game. Microsoft Corp. toppled Johnson & Johnson and its baby-products business from its seven-year position as the company with the best corporate reputation |
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Friday, 02 February 2007 |
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Ever notice how when you feel happy at work, your job performance is more productive? Ever notice that when you're unhappy at work -- feeling confused, stressed or unappreciated -- productivity diminishes? Despite a growing body of evidence, most businesses are ignoring the positive impact of happiness in business. |
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Wednesday, 31 January 2007 |
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Disorganized office space the bane of most workplaces especially in the modern working environment. A faulty chair can give you a backache. Lack of a meeting room could make you lose that deal you had been eyeing for months together. |
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Tuesday, 30 January 2007 |
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Since becoming American Express Business Travel's COO in the fall of 2004, Priyan Fernando has embarked on a journey to change the company's culture and started by putting in place a standard global infrastructure, standard processes and standard measurements. |
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Monday, 22 January 2007 |
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Employees telecommuting from home for work is becoming a fact of life in the Internet age. Employers are embracing such arrangements, such that they now are beginning to reimburse employees for the Internet services they use at home for work purposes. |
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Friday, 19 January 2007 |
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