|
Telephone & Data Systems, Inc. disclosed Friday that its U.S. Cellular Corp. unit will restructure its customer service department as a result of the recently announced exchange of cellular properties with Alltel Corp. |
|
Friday, 30 September 2005 |
|
|
Ex-CEO Victor Tan, who founded the company, faces 44 counts for allegedly engaging in a conspiracy to cheat Nokia of $4.3 million. |
|
Friday, 30 September 2005 |
|
|
Not surprisingly, remodelers who employ industry best practices like setting proper expectations and sticking to production schedules fared much better than those who do not. |
|
Tuesday, 27 September 2005 |
|
|
If people call the customer service hot line for the city of Cincinnati at 591-6000 in the next few months, they should not be surprised if the city manager picks up. |
|
Tuesday, 27 September 2005 |
|
|
In spite of all the catchy slogans and corporate pledges, customer service levels of major corporations have only slightly improved in the last few years. (Some observers maintain that they haven t moved at all, or have even worsened.) |
|
Monday, 26 September 2005 |
|
|
A funny thing happened on the way to progress in our culture. Pride in workmanship. In the last 20 years of living in Southern California, I have had too many sad encounters as a customer. |
|
Monday, 26 September 2005 |
|
|
Service level management provides a measuring stick for provider performance. Here is a batch of tips to ensure you get the most out of your service-level agreements. |
|
Wednesday, 21 September 2005 |
|
|
Of course, the hotel executive who aggressively pursues higher customer satisfaction using these strategies will probably be looking for another job quite soon." |
|
Tuesday, 13 September 2005 |
|
|
Offering stock options has created a "positive impact" on offshore operations in the country. |
|
Friday, 02 September 2005 |
|
|
Diners at the pricey new Manhattan restaurant, Per Se, will pay an automatic 20% service charge and feed an escalating controversy about how travelers reward those who serve their meals, make their beds and carry their bags. |
|
Tuesday, 30 August 2005 |
|
|
<< Start < Previous 11 12 13 14 15 16 17 18 Next > End >> |
| Results 161 - 170 of 174 |
