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A poll of 24,096 customers nationwide found that customer satisfaction decreased more in the last year than any other year since 1995. |
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Thursday, 29 December 2005 |
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Legendary" customer service is an art, a passion and a science that is prevalent when looking closely at any established, successful company. It should come as no surprise that success emanates from a strong customer service program. |
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Friday, 09 December 2005 |
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What would you say if a key customer offered to pay a 2% premium if you found ways to improve the quality of the product you deliver? |
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Monday, 05 December 2005 |
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Frustration and animosity are stifling the business-to-business sector. Vendors are frustrated, because they can not translate the differentiated products and services, which they work so hard to create, into bottom-line profitability. Their customers, whether in business or IT, are also frustrated, because they frequently do not achieve the benefits they expect after purchasing those same solutions |
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Friday, 02 December 2005 |
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Many banks attribute their growth to their successful transformation to a sales culture. However onne potential casualty of the bank-branch sales culture -- the customer experience. |
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Monday, 24 October 2005 |
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The office on 41st Avenue of Pacific Gas and Electric Co., their only customer service counter in the county, is slated to close along with 83 others. |
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Monday, 24 October 2005 |
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The new partnership, the Airline Customer Service Employee Association, will represent the 6,000 former US Airways Communication Workers members. |
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Monday, 17 October 2005 |
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Telephone & Data Systems, Inc. disclosed Friday that its U.S. Cellular Corp. unit will restructure its customer service department as a result of the recently announced exchange of cellular properties with Alltel Corp. |
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Friday, 30 September 2005 |
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Ex-CEO Victor Tan, who founded the company, faces 44 counts for allegedly engaging in a conspiracy to cheat Nokia of $4.3 million. |
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Friday, 30 September 2005 |
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Not surprisingly, remodelers who employ industry best practices like setting proper expectations and sticking to production schedules fared much better than those who do not. |
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Tuesday, 27 September 2005 |
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| Results 151 - 160 of 171 |
