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The world is currently witnessing a “loyalty craze”. More than 75 percent of consumers now have at least one loyalty card, and the number of people with two or more is estimated to be one-third of the shoppers. |
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Tuesday, 01 August 2006 |
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6 steps smart companies are taking today to compete. |
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Friday, 28 July 2006 |
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Creating Loyalty has routinely covered the ROI of customer loyalty in recent years, and this article continues to validate why it's so important for companies to zero-in on high-value customers and analyze the financial impact of key customer-focused initiatives. |
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Tuesday, 25 July 2006 |
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A new trend allows customers to help design the products they buy. Just don't expect to get paid a fortune for that brilliant idea. |
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Friday, 21 July 2006 |
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America's Vacation Center / American Express announced today a new way of booking travel that combines the affordability of travel Web sites with the service, support, and expertise of a full-service travel agency |
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Friday, 21 July 2006 |
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In 2006, employers maintained or increased benefits such as well-baby programs and chiropractic insurance, according to results from the Society for Human Resource Management's (SHRM) 2006 Benefits Survey. |
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Monday, 10 July 2006 |
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Badger Mining Corp. of Berlin, Wis., and software company and defense contractor Analytical Graphics, Inc. of Exton, Pa., have respectively been named the number one "Best Small & Medium Companies to Work for in America. |
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Monday, 10 July 2006 |
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The performance of Britain's public services is not being assessed properly, a thinktank has claimed |
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Monday, 10 July 2006 |
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New technologies, a changing workforce, increased competition and evolving customer expectations have made today’s contact center a very different environment than it was even a decade ago. With so many changes, has your contact center changed the way it operates? |
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Thursday, 06 July 2006 |
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Aligning with the market works when firms keep a tight focus on the customer's total experience. Firms must adjust the pace of reorganization to match anticipated obstacles, and they must continue realigning as the market changes -- even if that means moving the organizational structure somewhat away from a complete customer focus. |
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Tuesday, 27 June 2006 |
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| Results 141 - 150 of 183 |
