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It was found that more than 50% of UK workers think they would be more productive if they were able to share in their company's profits, while over a third said they would work harder if earnings were linked to performance outcomes. |
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Thursday, 19 August 2010 |
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An effective coaching process will help change people's attitudes, awareness and skills. And that ongoing process benefits the individual and the organization. Here are some tips to help you. |
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Tuesday, 03 August 2010 |
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Leadership -People don't leave companies, they leave bosses. But it's not just about the boss, it's about the company encouraging its employees to think about ways that they can add value. |
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Tuesday, 03 August 2010 |
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Recent studies have also shown a strong positive relationship between employee satisfaction and long-term share performance. |
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Monday, 21 June 2010 |
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Corporate mantras don't always translate to where it really matters: the "moment of truth" when the customer actually comes in contact with the employee who has been challenged to "live" the company's brand promise. |
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Wednesday, 21 April 2010 |
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The online shoe seller is marketing its playful, customer-friendly model to other businesses. The goal behind these activities is to build more buzz around the Zappos brand and its extreme customer service. |
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Monday, 11 January 2010 |
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“Let’s be very clear - employees will never deliver a consistently great customer experience unless they are having the same, so putting your people first must be a priority. From here you can improve employee engagement and create the magic customers are looking for at the front counter.” |
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Wednesday, 23 December 2009 |
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Within six months, Symantec's employees were earning 800 rewards a week, and employee engagement levels rose strongly during the program. |
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Thursday, 03 December 2009 |
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The study showed that companies with the strongest emphasis on learning and development for this key employee group improved employee performance by a 2-to-1 margin over all other organizations, and improved customer satisfaction by nearly 3-to-1. |
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Wednesday, 18 November 2009 |
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More than half (54%) of CIO’s interviewed recently said their firms do not allow employees to visit social networking sites for any reason while at work. |
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Thursday, 15 October 2009 |
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