|
The online shoe seller is marketing its playful, customer-friendly model to other businesses. The goal behind these activities is to build more buzz around the Zappos brand and its extreme customer service. |
|
Monday, 11 January 2010 |
|
|
In fact, there is a high correlation between recognition and improved employee engagement, which in turn improves job performance and captures business value. However, research also suggests that non-monetary recognition is just as valued and appreciated by employees. |
|
Wednesday, 23 December 2009 |
|
|
“Let’s be very clear - employees will never deliver a consistently great customer experience unless they are having the same, so putting your people first must be a priority. From here you can improve employee engagement and create the magic customers are looking for at the front counter.” |
|
Wednesday, 23 December 2009 |
|
|
Within six months, Symantec's employees were earning 800 rewards a week, and employee engagement levels rose strongly during the program. |
|
Thursday, 03 December 2009 |
|
|
The primary lesson learned from this downturn is that you need to be able to communicate how valuable the center's role is in ensuring company health. |
|
Thursday, 03 December 2009 |
|
|
The study showed that companies with the strongest emphasis on learning and development for this key employee group improved employee performance by a 2-to-1 margin over all other organizations, and improved customer satisfaction by nearly 3-to-1. |
|
Wednesday, 18 November 2009 |
|
|
It doesn't have to be a downer when the weak economy forces small businesses to scale back their holiday parties from the big catered or restaurant affairs they held in the past. These events can still be opportunities to build teamwork and boost morale. |
|
Tuesday, 03 November 2009 |
|
|
More than half (54%) of CIO’s interviewed recently said their firms do not allow employees to visit social networking sites for any reason while at work. |
|
Thursday, 15 October 2009 |
|
|
Great companies like Google and Amazon are at the top of their game because not only are they technically brilliant at what they do but they also have a unique company culture that recognizes that their team is paramount to their success. |
|
Thursday, 06 August 2009 |
|
|
Employers are sponsoring office sports teams, hosting postwork social hours and permitting flexible work schedules. In return, some are seeing savings on overhead costs or increases in revenue. |
|
Thursday, 16 July 2009 |
|
|
<< Start < Previous 1 2 3 4 5 6 7 8 9 10 Next > End >> |
| Results 1 - 10 of 171 |
