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From mashups and analytics to melanges and intimacy, in the coming year CRM's evolving opposable thumbs will add dexterity to business processes. |
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Tuesday, 05 December 2006 |
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Today's congested retail environment, where consumers are exposed to a plethora of marketing messages, makes it essential for brands to understand the media they use if they are to achieve stand out and forge strong relationships with customers. |
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Monday, 04 December 2006 |
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Few retailers provide information on the latest date to place orders for pre-Christmas delivery and many do not properly assist those customers who are seeking advice on a Christmas gift recommendation |
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Friday, 01 December 2006 |
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There is a lot of hype around this technology, but from a user perspective, voice over IP is getting a less-than-stellar reputation. |
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Wednesday, 22 November 2006 |
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Banks must focus on listening to their customers and tweaking their services to help improve retention and cross-sell initiatives; a study says that Wachovia leads in online banking satisfaction. |
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Wednesday, 22 November 2006 |
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While much of the current wave of merchandising is focused on Ajax-based product detail panes and interactive imagery, rest assured that there is another wave just over the horizon that will bring new changes. |
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Tuesday, 21 November 2006 |
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Workers spend too much time sending and receiving emails, with PDA users the most overwhelmed group, according to a new study |
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Tuesday, 21 November 2006 |
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Perfecting customer relationships and strengthening customer loyalty is a focus for any business. Ensuring that customers are receiving the treatment they deserve and leaving their experience satisfied, is essential. |
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Friday, 17 November 2006 |
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Ask any small business owner to name their number one challenge, and they’ll likely say customer loyalty. |
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Friday, 17 November 2006 |
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Employees have become so comfortable using e-mail, the Internet and instant messaging that the negative consequences of mixing work, play and technology are catching up. Numerous surveys show that firings as a result of improper e-mail use have become more common in the last five years. |
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Thursday, 16 November 2006 |
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| Results 191 - 200 of 274 |
