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While much of the current wave of merchandising is focused on Ajax-based product detail panes and interactive imagery, rest assured that there is another wave just over the horizon that will bring new changes. |
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Tuesday, 21 November 2006 |
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Workers spend too much time sending and receiving emails, with PDA users the most overwhelmed group, according to a new study |
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Tuesday, 21 November 2006 |
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Perfecting customer relationships and strengthening customer loyalty is a focus for any business. Ensuring that customers are receiving the treatment they deserve and leaving their experience satisfied, is essential. |
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Friday, 17 November 2006 |
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Ask any small business owner to name their number one challenge, and they’ll likely say customer loyalty. |
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Friday, 17 November 2006 |
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Employees have become so comfortable using e-mail, the Internet and instant messaging that the negative consequences of mixing work, play and technology are catching up. Numerous surveys show that firings as a result of improper e-mail use have become more common in the last five years. |
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Thursday, 16 November 2006 |
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How can your company rise above the masses and provide customer service that will not just meet the expectations of your customers but create a loyal following? Here are ten lessons we have learned in our many experiences over the years. |
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Tuesday, 14 November 2006 |
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Consumer electronics companies have been accused of delivering "shocking" customer service to web shoppers. |
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Monday, 13 November 2006 |
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Consumers have the space program to thank for smoke detectors, invisible orthodontic braces and football helmet padding. One day, they may thank the security and intelligence-gathering industry for better customer service. |
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Friday, 03 November 2006 |
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As business intelligence (BI) continues to earn a high level of corporate investment, executive dashboards are becoming the most visible component of an organization's overall enterprise data warehouse strategy. |
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Thursday, 02 November 2006 |
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Retailers will leave millions of dollars on the table this holiday season unless they dramatically
improve their customers' online experiences and poor online performance leads consumers to not only abandon purchases but to abandon the retailer, both in its online and physical forms, the surveys found. |
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Thursday, 02 November 2006 |
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| Results 151 - 160 of 229 |