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Now is a great time to start thinking about how to drive traffic to your website next year, like getting the word out on TV, radio, and direct-mail campaigns. |
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Wednesday, 27 December 2006 |
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Outbound is going through some big changes: telemarketing is leaner and smarter, outbound messaging is being used in innovative ways and more companies are realizing the potential of relationship dialing. |
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Wednesday, 27 December 2006 |
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You know the message by heart - it plays virtually every time you call for customer service: "This call may be monitored for quality assurance." |
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Tuesday, 19 December 2006 |
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The industry's experts talk turkey about why it works, why you need it, and where this toolset is going. |
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Tuesday, 19 December 2006 |
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Online retailers believe unedited criticism can turn browsers into buyers |
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Thursday, 07 December 2006 |
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From mashups and analytics to melanges and intimacy, in the coming year CRM's evolving opposable thumbs will add dexterity to business processes. |
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Tuesday, 05 December 2006 |
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Today's congested retail environment, where consumers are exposed to a plethora of marketing messages, makes it essential for brands to understand the media they use if they are to achieve stand out and forge strong relationships with customers. |
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Monday, 04 December 2006 |
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Few retailers provide information on the latest date to place orders for pre-Christmas delivery and many do not properly assist those customers who are seeking advice on a Christmas gift recommendation |
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Friday, 01 December 2006 |
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There is a lot of hype around this technology, but from a user perspective, voice over IP is getting a less-than-stellar reputation. |
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Wednesday, 22 November 2006 |
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Banks must focus on listening to their customers and tweaking their services to help improve retention and cross-sell initiatives; a study says that Wachovia leads in online banking satisfaction. |
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Wednesday, 22 November 2006 |
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| Results 141 - 150 of 229 |
