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Romania, Slovenia, Croatia have become obvious choices for Italian firms looking to outsource customer service. |
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Tuesday, 25 October 2005 |
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Although they had the right idea in targeting a growing online market, most dotcoms lacked the business plans, marketing savvy and customer service know-how. |
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Wednesday, 19 October 2005 |
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However, the price for this cost cutting has been a dramatic lowering of customer satisfaction. Real attention must be paid to customer satisfaction. |
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Wednesday, 05 October 2005 |
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Restaurants can offer more payment options that, in addition to increasing customer satisfaction, might reduce interchange costs. |
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Monday, 03 October 2005 |
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As CIO of Cardinal Health, Kathy White decided to take advantage of a pool of untapped talent by setting up a program so Arkansas State University students could work remotely. |
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Thursday, 29 September 2005 |
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To increase its retail banking footprint in the UAE, ABN AMRO, a leading international bank, today inaugurated its first Customer Service Centre, entirely managed by UAE nationals. |
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Wednesday, 28 September 2005 |
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Agents and brokers know that effective technology deployment is a key factor in increased customer satisfaction and prefer insurance carriers who can deliver "ease of doing business" to them and their customers. Adoption of electronic standards throughout the industry is making an increasing contribution in the ability of the insurers to do so. |
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Monday, 26 September 2005 |
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Microsoft CEO Steve Ballmer has urged select customers and partners to participate in survey to measure their satisfaction with the software giant. |
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Thursday, 22 September 2005 |
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Whether you want to report a pothole or have a question about your tax bill, there is now a new way to get information in Miami-Dade County -- call 311. |
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Wednesday, 21 September 2005 |
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These mystery shoppers are paid to dine at posh restaurants, try new brews at coffeehouses, perhaps sample fresh-baked bread. They may even stay at Japanese-style inns. It is all in the name of better service. (Japan) |
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Tuesday, 20 September 2005 |
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| Results 291 - 300 of 311 |
